Accessibility Statement for Lambeth Man and Van
Lambeth Man and Van is committed to providing an accessible and inclusive experience for all customers in the Lambeth area, including disabled people, older people, and people using assistive technologies. This accessibility statement explains our approach to digital accessibility, our efforts to meet recognised standards, and how you can contact us with any accessibility needs or feedback.
Our Commitment to Accessibility
We aim to ensure that everyone can access information about our Lambeth Man and Van services, including enquiries about bookings, pricing, and local moving support. Our goal is to make our website and online content easy to use and understand regardless of technology or ability.
We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, at level AA. These internationally recognised guidelines set out how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, physical, speech, cognitive, language, learning, and neurological disabilities.
Using Our Website with Screen Readers
The Lambeth Man and Van website is designed to be compatible with common screen reader software. We aim to use clear heading structures, descriptive page titles, and meaningful text for buttons and controls so that users of assistive technologies can understand our content and services in the Lambeth area.
Images that convey important information are provided with alternative text, so users who cannot see the images can still access the essential content. We strive to ensure that essential information about our accessible Lambeth Man and Van services is available in text form and does not rely only on images or visual features.
Keyboard Navigation
Our website is intended to be fully usable with a keyboard alone, without the need for a mouse or trackpad. This benefits users with mobility impairments, power users, and people who prefer or need to navigate by keyboard.
We work to ensure that interactive elements such as menus, buttons, forms, and booking enquiries can be accessed in a logical order using the Tab, Shift plus Tab, Enter, and Space keys. Visible focus indicators are used where possible, so you can clearly see which element is currently selected when moving through the site with the keyboard.
Text, Layout, and Readability
We aim to use clear, straightforward language to describe our Lambeth Man and Van services, including local moves, small removals, and accessible transport support. Pages are structured using headings and paragraphs to help users scan content quickly and find the information they need.
We aim for strong colour contrast between text and background to assist users with low vision or colour vision deficiencies. Wherever possible, text can be resized in the browser without losing content or functionality, allowing users to adjust the display to meet their needs.
Compatibility and Limitations
We aim to support current versions of major browsers and devices. While we work to maintain WCAG 2.1 AA alignment, some parts of the website may not yet be fully accessible. We are committed to identifying and fixing these issues as we improve our digital services for Lambeth residents and customers.
Feedback and Accessibility Requests
We welcome feedback about the accessibility of our website and our Lambeth Man and Van services. If you experience any difficulty using our website, encounter content that is hard to access, or need information in a different format such as large print, audio, or a more accessible document, you can contact us using the contact form on our website.
Please include details of the page you were using, what you were trying to do, the type of assistive technology or browser you use, and how we can support you. We will review your request and respond as soon as we reasonably can, and we will use your feedback to improve accessibility for all customers in Lambeth.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our content, design, and technical setup to improve accessibility and usability. As our Lambeth Man and Van services grow, we will continue to strengthen our commitment to accessible information and inclusive customer support.
Our aim is that everyone in Lambeth can find, understand, and use our man and van services with confidence, regardless of their individual access needs.
